All gift card purchases are final and cannot be returned, refunded, or redeemed for cash.
Gift cards received as part of a promotional offer have no cash value and are non-refundable.
If a qualifying purchase that included a promotional gift card is returned, the value of the gift card will be deducted from the refund amount. If the gift card has already been used, the deducted amount may exceed the remaining balance on the gift card.
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Frequently asked questions
What’s special about Moss Design?
We’re a small, family-run company that truly loves what we do. Every piece is designed in-house and carefully crafted in our family-owned factory. With a dedicated team focused on thoughtful design and honest pricing, our passion is to create furniture you’ll enjoy for years to come.
Our commitment to quality speaks for itself — you’ll notice it the moment your furniture arrives.
Do you use American hardwood?
Yes — we craft our furniture from sustainably sourced American oak and walnut. Our facility is FSC-certified, ensuring that all wood comes from responsibly managed U.S. forests.
What finish do you use on your furniture?
We apply a matte acrylic lacquer finish, which is both highly durable and environmentally friendly. It’s zero to low VOC, making it safer for your home and indoor air quality. Best of all, it requires no ongoing maintenance — unlike oil-based finishes that need frequent reapplication and wear down easily. Our finish protects the wood while keeping its natural beauty visible and touchable.
Ask where and how your furniture was made
Our factory is proudly FSC, FISP, SEDEX, ISO 9001, and ISO 14001 certified, ensuring the highest standards of labor ethics, sustainable sourcing, and responsible production. Operating within a 215,000 sq. ft. facility powered by 90% renewable solar energy, we manufacture every piece with a commitment to quality, sustainability, and respect for the people who craft it.
